Introduction
Welcome to the Saudi German Hospital mobile application. By accessing or using this app, you agree to collect and use information in accordance with our privacy policy. Your use of this app signifies your consent to the terms of this document. With continued technological development, there may be changes to the Privacy Policy. However, any future changes will not affect the data already collected. We will inform you directly via the app's notification service if our privacy policy changes.
Privacy and Security of User Data
We guarantee that we will protect your data from piracy, extortion, or illegal access to third-party information. We may request certain data such as your name, email address, postal address, and phone number to verify your identity when using this app. We ensure that such data will be used in accordance with these policies, necessary to authenticate users, verify, and communicate with the user. We will not share, disclose, exchange, transmit, or share personal information with any unauthorized party unless required by law or if you request services that require disclosure of such data, except as described in this privacy policy.
Data Deletion Policy
Users have the right to request the deletion of their personal data at any time. To do so, please contact our support team through the app or via email. Upon receiving your request, we will promptly initiate the deletion process and ensure that your data is removed from our servers, except where retention is required by law or for legitimate business purposes.
Health Information
The hospital provides health information on this app for informational purposes only as a public service to enhance customer service and promote consumer health. It is not medical advice and is not intended to be a substitute for appropriate medical care by a qualified healthcare professional. The hospital is not responsible for any circumstances resulting from the misuse, interpretation, or application of any information presented on this app. Always consult with healthcare professionals for proper tests and medical needs for you.
Disclaimer and Limitation of Liability
Patient reports obtained from the hospital app are not final reports and are not considered official and are not eligible for any purpose. If you need a copy of the final or official reports, you can request this personally from the Medical Records Department. You can also view the results of the services provided through the app WITHOUT WARRANTY OR CONDITION WITH RESPECT TO THE ACCURACY, COMPLETENESS, OR BENEFIT OF CONTENT OR INFORMATION AND NON-INTERFERENCE OF THE SERVER.
Google Analytics
We currently use Google Analytics to understand the needs of our audience and how we can design the content of the app to serve these needs.
