Key Responsibilities

• Oversee the end-to-end technical implementation of HIS solutions, ensuring they meet business requirements and align with healthcare regulations and standards.
• Define and manage HIS customization, integrations (e.g., HL7), and data migration strategies.
• Oversee HIS system configurations, technical upgrades, and patch management.
• Implement naming conventions, data entry standards, and automation rules for HIS workflows.
• Act as the primary technical liaison between the HIS Team, clinical/IT teams, and HIS vendors.
• Coordinate with healthcare professionals, developers, system architects, and IT teams for smooth implementation.
• Manage project scope, schedule, risks, and dependencies, ensuring alignment with clinical, operational, and IT objectives.
• Define work breakdown structures (WBS) and ensure efficient resource allocation.
• Ensure strict compliance with PMO policies, escalation workflows (including PMO’s Level 2-3 paths), and approval processes.
• Manage the Change Control Process in compliance with Governance policies.
• Manage vendor contracts, SLAs, and ensure compliance with approved implementation methodologies.
• Apply structured risk assessment methodologies to mitigate technical, operational, and regulatory risks.
• Ensure audit trails and compliance with healthcare data security standards (e.g., HL7, Saudi NHIC regulations).
• Ensure all technical deliverables comply with PMO standards (documentation, testing, audits).
• Establish and maintain processes for quality assurance and testing to ensure products meet high standards of performance, usability, and reliability.
• Establish HIS performance monitoring and reporting mechanisms to track system efficiency and regulatory compliance.
• Ensure that all products and services developed comply with relevant laws, regulations, and policies in Saudi Arabia/UAE.
• Gather requirements from stakeholders (including healthcare professionals and government agencies), conduct interviews, and facilitate workshops to elicit and clarify business needs.
• Conduct comprehensive business analysis activities to identify areas for improvement and optimization within the Megamind’s/hospital’s operations.
• Collaborate with stakeholders across different departments and divisions to map current business processes and identify inefficiencies or bottlenecks.
• Recommend and implement process improvements, automation initiatives, and best practices to streamline operations and enhance productivity.
• Utilize data analytics tools and techniques to analyze large datasets and derive actionable insights.
• Prepare accurate and accessible reports, dashboards, and presentations to communicate analysis findings, KPIs, and project outcomes for decision-making purposes.
• Build and maintain relationships with stakeholders at various levels (e.g., senior leadership, department heads, end-users).
• Communicate regularly with senior leadership and stakeholders, providing updates on project health and development initiatives (e.g., in Steering Committee meetings).
• Lead and mentor a team of product developers, analysts, and other professionals, fostering a culture of innovation and excellence.
• Delegate tasks effectively and monitor progress to ensure timely and high-quality delivery of work, including coordinating resource coverage for absences.

Position Requirements

• Education: Bachelor’s/Master’s in Health Informatics, Computer Science, or Information Systems.
• Certifications: PMP / ITIL / Agile / HIS vendor-specific certifications preferred.
• Certifications in PMP, Prince2 (Mandatory).
• 8+ years of experience in healthcare IT project management with a focus on HIS (Health Information Systems).
• Proven track record in successfully delivering large-scale HIS implementations in hospital or healthcare environments.
• Strong expertise in HIS integrations, data migration, and regulatory compliance.
• Demonstrated experience with InterSystems and Cerner (Highly recommended) successful delivery.
• Solid understanding of project management methodologies (e.g., Agile, Waterfall) and best practices, with relevant certifications (e.g., PMP, PRINCE2) preferred.
• Good working knowledge of project estimation techniques.
• Proven experience with a track record of successfully delivering complex projects on time and within budget.
• Strong technical background in Software and service operational model or domain.
• Proficiency with project and service management tools including JIRA, MS Projects, Smartsheet (for tracking & reporting), and ServiceNow (for operational tracking).
• Excellent leadership, decision-making, and organization skills.
• Proven experience in personnel management and team mentorship.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a results-oriented mindset and a focus on continuous improvement.
• Strong attention to detail and multi-tasking skills.

Personal Attributes

• Experience working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to defuse tension among project team, should it arise.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Must be able to learn, understand, and apply new technologies.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Tenacious.

Work Conditions

• Overtime may be required to meet project deadlines.
• Sitting for extended periods of time.
• Physically able to participate in training sessions, presentations, and meetings.
• Some travel may be required for the purpose of meeting with clients, stakeholders, or offsite personnel management.